As part of our mission to help divers everywhere, DAN has established multiple regional language-specific emergency hotlines with local phone numbers. These hotlines allow more divers, dive operators, and medical professionals worldwide to receive expert medical assistance in their native language, reducing stress and removing communication barriers during emergencies. This support benefits both local divers and traveling divers seeking care.
DAN is expanding emergency hotline support in Indonesia, a nation comprising over 17,000 islands with diverse dive sites and languages. The new Bahasa Indonesia service complements DAN’s existing Bahasa Malay hotline and builds upon the successful regional language-specific hotlines launched years ago for Spanish and Portuguese. The addition of a dedicated team for Bahasa Indonesia represents DAN’s latest step in advancing hotline accessibility for the global diving community.
The 2025 Indonesia Hotline Workshop
In June 2025, DAN conducted the Indonesia Hotline Workshop in Jakarta. This initiative gathered Indonesian physicians previously trained at the 2023 DAN Academy of Dive Medicine in Bali — an event that established the foundation for Indonesia’s hotline operations with technical infrastructure and operational guidance.
Initially, one team of skilled Malaysian doctors operated the regional hotline in both Bahasa Malay and Bahasa Indonesia. Although these languages are considered mutually intelligible, hotline staff found that subtle linguistic differences made communicating under pressure more challenging in certain cases. In response, DAN is creating dedicated teams and hotlines for each language group, enabling more seamless assistance to the Indonesian dive community.
As a global safety organization, DAN continues to invest in Indonesia’s hotline operations and network of local diving medicine experts. We proudly introduce the Indonesian hotline physicians: Drs. Imelda Donosepoetro, Jeffrey Wirianta, Erick Supondha, and Debryna Lumanauw. Additional support will come from regional specialists Drs. Laura Chrisanty (Raja Ampat), Amelia Sakul (Manado), and Shinta Nurmasari, who frequently assist with complex cases.
The Indonesia Hotline Workshop succeeded thanks to the invaluable contributions of DAN’s local field representatives, Bayu Wardoyo and Ira Adhisti, whose local knowledge and relationships were critical to establishing this expanded service.
Growing Our Global Safety Net for Divers
The DAN Emergency Hotline remains the trusted lifeline available 24/7 for divers needing emergency assistance. By establishing regional hotlines in local languages staffed by native-speaking medical experts, we continue to break down barriers worldwide and ensure divers never face an emergency alone — no matter the time, place, or language.
DAN medics are on call 24/7/365 via the hotline numbers below to assist the event of diving emergencies:
- +1-919-684-9111 English (International)
- +52-557-100-0540 Spanish
- +55-11-3042-1157 Bahasa Portugis
- 021-5085-8719 within Indonesia
- 1-800-088-200 within Australia
- 015-4600-0109 within Malaysia
- 02-8231-3601 within Philippines
- 1-800-01-8092 within Thailand
- 81-3-3812-4999 within Japan (Operated by DAN Jepang)
- 0800-020-111 within Southern Africa (Operated by DAN Afrika Selatan)
- 3906-42-11-5685 within Europe (Operated by DAN Eropa)
Nomor hotline ini hanya digunakan untuk keadaan darurat. Silakan hubungi Pusat Layanan Pelanggan untuk pertanyaan non-darurat.
Watch the video below to learn more about DAN’s work to strengthen dive safety across Indonesia by adding local chambers to DAN’s Recompression Chamber Network (RCN), providing first aid training to hundreds of dive boat crew members, and more.