Customer Service Centers
LATIN AMERICA & CARIBBEAN (LAC)
Phone: +1-202-470-0929 (English)
Phone: +52-55-8421-9866 (Spanish)
Email:
Monday – Friday 8.30 a.m.- 5 p.m.
Other Ways to contact LAC
Skype: “DANWorldEng” for English “DANWorldSp”
for Spanish
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CANADA
Phone: +1-919-684-2948
Phone: +1-800-446-2671
Fax: +1-919-490-6630
Monday-Friday
8:30 a.m.- 5 p.m. ET
ASIA-PACIFIC
Phone: +61-3-9886 9166
Email:
Monday-Friday 9 a.m.-5 p.m. AEST
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INDONESIA
Phone: +62-21-5085-8720
Email:
CHINA
Emergency Hotline
+1-919-684-9111
+52-557-100-0540 Spanish
+55-11-3042-1157 Portuguese
1-800-088-200 within Australia
021-5085-8719 within Indonesia
+015-4600-0109 within Malaysia
02-8231-3601 within Philippines
1-800-01-8092 within Thailand
+86-400-007-2000 (Diving Emergencies within China)
DAN medics are available 24 / 7 / 365.
IMPORTANT: These hotline numbers are for emergencies only. Please contact the customer service center for non-emergency inquiries.
Divers Alert Network
6 West Colony Place
Durham, North Carolina 27705 USA
+1-919-684-2948
Company Departments
Medical Information
Phone: +1-919-684-2948
Online: Ask a Medic
International DAN Offices
Latin America / Caribbean (LAC): Region of coverage includes the Caribbean (Puerto Rico, Bahamas, British and U.S. Virgin Islands), Micronesia, Guam, Central, and South America.
Diving Emergencies:
+1-919-684-9111(English)
+52-557-100-0540 (Spanish)
Asia Pacific (AP): Region of coverage includes Australia, New Zealand, South Pacific islands, Indonesia, Polynesia, Melanesia, Southeast Asia, India, China, Thailand, Taiwan and Korea.
Diving Emergencies:
Within Australia: 1800-088-200 (toll free within Australia — English only)
International: +1-919-684-9111 (from outside Australia)
Canada: Region of coverage includes the 10 provinces and 3 territories.
Diving Emergencies: +1-919-684-9111 (accepts collect calls)
DAN Europe: Regions of coverage include geographical Europe, the countries of the Mediterranean Basin, the countries on the shores of the Red Sea, the Middle East including the Persian Gulf, the countries on the shores of the Indian Ocean north of the equator and west of India and Sri Lanka, as well as the related overseas territories, districts and protectorates.
Diving Emergencies: +3906 42 11 5685
DAN Japan: Regions of coverage include Japan, Japanese islands and related territories, with regional responsibility for Northeast Asia-Pacific.
Diving Emergencies: +81-3-3812-4999
DAN Southern Africa: Regions of coverage include South Africa, Swaziland, Lesotho, Namibia, Botswana, Zimbabwe, Mozambique, Angola, Zambia, Zaire, Malawi, Tanzania, Kenya, Madagascar, Comoros, Seychelles and Mauritius.
Diving Emergencies: 0800-020-111 (within South Africa), +27-828-10-60-10 (outside South Africa)