DAN is committed to protecting your privacy and uses your personal information only to process orders and provide you with the highest level of service. Please read on for more details about DAN’s policy regarding your privacy.
What information do we collect? How do we use it?
When you order a product or sign up for membership, we need to know your name, email address, mailing address and payment information. This allows us to process and fulfill your orders and to notify you of your order status.When you enter a contest or other promotional feature, we may ask for your name, address and email address so we can administer the contest and notify winners.We also monitor traffic patterns and site usage to help us improve our site and identify problems.We may also use the information we collect to occasionally notify you about important functionality changes to our website, new DAN services and announcements we think you will find valuable.
How does DAN protect member information?
When you place an order or use our online membership form, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the member data we collect is protected against unauthorized access.
What about “cookies”?
“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. Our cookies do not contain any personally identifying information, but they do enable us to learn more about our members, provide better online features and store items in your shopping cart between visits. Most web browsers automatically accept cookies, but you can usually change your browser preferences to prevent that. Even without a cookie, you can still use most of the features on our site. However, we do not recommend this if you plan to purchase products or access restricted areas.
Will DAN disclose the information it collects to outside parties?
DAN does not sell, trade or rent your personal information to others except to companies providing DAN membership benefits. As a DAN Member, you are eligible to apply for, or may receive, a number of benefits that are provided by companies other than DAN. To protect your privacy, DAN has very specific agreements with these companies that legally prevent the use of your personal information for any purpose other than the DAN Member benefit.
DAN is committed to protecting your privacy. We use the information we collect on the site to enhance your overall experience while visiting DAN online.
Tell Us What You Think
DAN welcomes your questions and comments about privacy. To send feedback, click here.
Social Media Policy
DAN’s mission is to help divers in need of medical emergency assistance and to promote dive safety through research, education, products and diving services. We understand the importance of social media as a way to communicate with our network of divers and help them get the assistance they need when and where they need it. The following document outlines where you can find us, what you can expect from DAN and how to engage with us on our social channels to enjoy the best experience with DAN in and out of the water.
Where You Can Find Us
We want to provide you with the information you need, where you want it. This means being able to reach us through all the major social networks which include:
- Facebook: Divers Alert Network World
- Twitter: DAN_America
- LinkedIn Company Page: Divers Alert Network
- YouTube: DAN World
Note: This is the list of official channels. Any other channel that is acting on behalf of DAN is doing so in an unofficial capacity.
Individuals on social may not represent themselves as acting on behalf of DAN, unless authorized to do so. All official communications should come from an authorized communication representative for DAN. Even when acting on behalf of DAN, one should not express their own opinions and positions as those of DAN. When using social media in a personal capacity, precautions must be taken to indicate that the activity is being conducted as a private person and not as an employee or spokesperson of DAN.
What to Expect
While we are active on all these networks, our approach to each is very different. To make sure you are getting the information that is most relevant to you, here is what you can expect when you engage with us on each network:
Facebook: Our Facebook page is a valuable platform for DAN Members to interact and share information, stories and advice. It is the best way for DAN to interact with our members through videos, images, informative articles and polls.
Twitter: Our Twitter handle is the best place to stay up-to-date on DAN news and major events such as workshops and tradeshows. Twitter is also an excellent forum to answer member questions and concerns.
LinkedIn: There are two places where you can find DAN on LinkedIn – our official company page and our group page. Both serve different purposes and are used in different ways. The DAN company page is used for news updates, job listings and to find connections with other DAN professionals. If you become a member of DAN’s Group Page, you will join DAN staff, members, instructors, Industry Partners, board members and key spokespeople in discussions on topics ranging from medicine and fitness, training opportunities, events, editorial feedback and industry news.
YouTube: DAN’s YouTube channel is the best resource for educational dive safety videos from our team of experts. Viewers are allowed to leave comments on our videos with questions that will be monitored and answered by our team of experts.
We Want to Hear From You
DAN is here to help and we want to hear from you. We strive to make our social channels feel like a community, so we have a few rules to help ensure our users enjoy a positive and educational experience:
- Be polite (even if your views may differ). Frequent and excessive use of name-calling, profanity, discriminatory words, sexual harassment or bullying will not be tolerated. If you engage in any of these behaviors, you will be banned from participating in discussion.
- Be relevant. Keep the conversation relevant to the community and add value to the conversations. We reserve the right to remove off-topic, spam or promotional postings.
- Be real. All wall postings should come from a real person and profile. Postings from fake or anonymous profiles will be deleted.
Note: DAN is committed to having meaningful conversations with our fans/followers and strives to respond to as many questions and comments as possible.
We will try to answer all questions and concerns to the best of our ability; however, in order to maintain the privacy of our members, we may direct any insurance or medical questions that require specifics offline in order to ensure HIPPA and insurance compliance protocols are maintained.
DAN does not necessarily agree with or ensure the accuracy of all content posted on our social media networks. DAN is not responsible for the content contained in any linked material (website, article, etc.), or a link contained in any linked material, or any changes or updates to such linked material. Nothing posted on social networks should be considered an endorsement
(of a website, an individual or a company); also, following a social account, including an account on a list or reposting a message does not constitute an endorsement of any kind.