Customer Service Centers


Phone: +1-202-470-0929 (English)

Phone: +52-55-8421-9866 (Spanish)


Monday – Friday 8.30 a.m.- 5 p.m.

Other Ways to contact LAC

Skype: “DANWorldEng” for English “DANWorldSp”
for Spanish

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Phone: +1-919-684-2948

Phone: +1-800-446-2671

Fax: +1-919-490-6630


8:30 a.m.- 5 p.m. ET


Phone: +61-3-9886 9166


Monday-Friday 9 a.m.-5 p.m. AEST

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Phone: +62-21-5085-8720



+86-021-6839-1606  (outside China)

Emergency Hotline


+52-557-100-0540 Spanish

+55-11-3042-1157 Portuguese

1-800-088-200 within Australia

021-5085-8719 within Indonesia

+015-4600-0109 within Malaysia

02-8231-3601 within Philippines

1-800-01-8092 within Thailand

+86-400-007-2000 (Diving Emergencies within China)

DAN medics are available 24 / 7 / 365.

IMPORTANT: These hotline numbers are for emergencies only. Please contact the customer service center for non-emergency inquiries.

Divers Alert Network

6 West Colony Place
Durham, North Carolina 27705 USA


Company Departments

Medical Information

Phone: +1-919-684-2948

Online: Ask a Medic

DAN Research


DAN Safety Services

Phone: +1-919-684-2948


Training Email: 

International DAN Offices

Latin America / Caribbean (LAC): Region of coverage includes the Caribbean (Puerto Rico, Bahamas, British and U.S. Virgin Islands), Micronesia, Guam, Central, and South America.

Diving Emergencies:


+52-557-100-0540 (Spanish)

Asia Pacific (AP): Region of coverage includes Australia, New Zealand, South Pacific islands, Indonesia, Polynesia, Melanesia, Southeast Asia, India, China, Thailand, Taiwan and Korea.

Diving Emergencies:
Within Australia: 1800-088-200 (toll free within Australia — English only)
International: +1-919-684-9111 (from outside Australia)

Canada: Region of coverage includes the 10 provinces and 3 territories.

Diving Emergencies: +1-919-684-9111 (accepts collect calls)

DAN Europe: Regions of coverage include geographical Europe, the countries of the Mediterranean Basin, the countries on the shores of the Red Sea, the Middle East including the Persian Gulf, the countries on the shores of the Indian Ocean north of the equator and west of India and Sri Lanka, as well as the related overseas territories, districts and protectorates.

Diving Emergencies: +3906 42 11 5685

DAN Japan: Regions of coverage include Japan, Japanese islands and related territories, with regional responsibility for Northeast Asia-Pacific.

Diving Emergencies: +81-3-3812-4999

DAN Southern Africa: Regions of coverage include South Africa, Swaziland, Lesotho, Namibia, Botswana, Zimbabwe, Mozambique, Angola, Zambia, Zaire, Malawi, Tanzania, Kenya, Madagascar, Comoros, Seychelles and Mauritius.

Diving Emergencies: 0800-020-111 (within South Africa), +27-828-10-60-10 (outside South Africa)